MCAS (MyChildatSchool)

MyChildatSchool (MCAS) is the portal for TWGSB parents. Available as a website and an app, MCAS was introduced to our parents and carers during the 2024/25 academic year to replace both MyEd and Satchel:One. The School Office uses MCAS to send emails to parents. Parents can use MCAS for reporting absence and paying for their child's catering purchases, as well as viewing their child’s attendance, classes, homework and behaviour points.

The Bromcom student portal is the equivalent for students. Here they can view their own timetable, homework and behaviour points (details HERE on how students sign up).

MCAS Features

The dashboard and the menu offer various options to parents as follows:

​Absence reporting: The 'Report Absence' button is currently available only on the MCAS web page but is due be added to the MCAS app in the very near future. 

• To report an absence for a WHOLE day only please use the 'Report an Absence' button in the MCAS Attendance window of the web page.
• To report a part-absence/late arrival or for all other queries, please contact us using the ‘Messages’ tab on the MCAS app or the envelope icon (top right) on your child’s MCAS web page.

Academic assessment: A student's assessment data/reports for a single academic year will be available to parents in MCAS. The AP3 data from the 2024/25 academic year is already available to existing parents.

Behaviour points: From September 2025 we will be using MCAS instead of Satchel:One to show parents the behaviour points that have been awarded to their child.

Catering: Parents can view their son/daughter’s cashless catering purchases in MCAS under ‘Dinner Detail’ and can credit their dinner money account as necessary. Top-ups can be viewed under ‘Payments History’ top right under your profile in MCAS, as well as beneath your child’s purchases.

There is no auto top-up payment feature available in MCAS. Instead, the School Office try to email parents manually when their child's balance is running low. In addition, parents receive an automatic reminder from MCAS if their balance drops below zero.

Communication preferences: In the MCAS app parents whose first language is not English can choose a preferred ‘Communication Language’ for certain correspondence from the school:

• Click on the Settings cog, top right.
• Click on the arrow for ‘Communication Language’ (the default language is ‘Not Selected’) and choose your ‘Preferred Communication Language’ from the available dropdown options. This remains an editable dropdown so you can update your language preferences at any point in the future.

Exam timetables: When relevant, a student's KS4/KS5 mock and external exam timetables can be accessed by parents from the MCAS menu.

Homework: Parents can view in MCAS (instead of Satchel:One) the homework their child has been set and the deadlines.

Timetables: Students' timetables are not currently available to parents in MCAS. However students can view their own timetable in the Student Portal (instead of Satchel:One).

Activating Your MCAS Account

MCAS can be accessed via a web browser (www.mychildatschool.com) or can be downloaded as an app (see box below). All parents/carers are set up with an MCAS account when their son/daughter joins TWGSB. They simply need to activate their MCAS account before use as outlined below.

Using the invitation email

When the MCAS accounts are created, parents are automatically sent an invitation email from MyChildAtSchool.com. Please check your junk/spam folders if necessary for the email and follow the instructions below to sign up to MCAS. Our school group emails come from @bromcomcloud.com and we strongly advise our parents/carers to add this domain to their safe senders/trusted contacts.

• New TWGSB parents receive an invitation email from MyChildAtSchool.com to create a new account. (Parents who already have an MCAS account from another school will not need to click the link in the email, the new student will appear on their dashboard automatically.) 
• Open the email and follow the ‘Click Here’ instruction to open the CREATE YOUR PASSWORD screen. You will be asked to create your own password.
• Thereafter, you can log into the MCAS online portal using your email address and password (note these are case sensitive), using either a web browser or the MCAS app.
• Click HERE for the MCAS Parent Guide.

Cannot locate the invitation email?

If you cannot locate the welcome email, don't worry. Once the welcome emails have been generated by the system parents are able to sign up anyway without locating the original email.

• Please open the mychildatschool.com web page or download the MCAS app and access the PARENT LOGIN page shown below (if you encounter the page with the school postcode, you are accessing the wrong page) then click on RESET PASSWORD (see screenshots linked HERE for all the steps).

If you have any queries using MCAS, please contact us via our main school email address: thegrammarschool@twgsboys.kent.sch.uk.